需要一个打电话的英文模板

Question

速卖通客户收到货后，会留评价，根据评价好坏要打电话给客户，询问留了几星，及是否喜欢我们的产品，对产品有什么建议

Answer 1

Hi, this is (公司名） client service. We see that you have received our products. We would like to have a short phone interview with you for some feedback.
Q1: From the scale from one to five, how much will you rate our product?
Q2: Do you like our product? Do you have any suggestion for us?
Thank you. Your opinion is valuable for us. We are looking forward to serving you again.

追问

如果客户不满意怎么安抚