请高手帮忙翻译一下急用，尽量简单口语化一些，不要翻译器翻译的，感激不尽！！

Question

您好先生/女士，请问有什么能够帮您的/办理什么业务？
退货/换货。
您先请坐，请出示一下您的商品发票，……谢谢。请稍等，我通知专柜导购员过来确认商品无误后，为您办理退货/换货。
（通知专柜导购员验货）
不好意思，让您久等了，商品没有问题，我马上给您办理退货/换货，发票显示您的付款方式为现金/银联卡/购物卡/支票，现在有两种退款方式：第一种可以按照原付款方式为您办理退款业务，第二种可以将钱款款退至商场换货卡内，此卡可以马上在商场使用，没有时间限制，不记名不挂失。

★这是退您的现金，请确认；
★请出示您的银联卡及POS单，钱款到账时间为3——7个工作日，请您核对：交易类型——退货、金额**，核对无误后在持卡人签名处签上持卡人的名字，这两份是您的对账凭证，请收好，如有任何疑问可致电您的发卡行或客服中心；
★因为您没有带银联卡（或POS单），故只能为您办理手工冲账，钱款到账时间为7——15个工作日，请您核对金额和卡号，确认无误后签持卡人姓名及联系电话，此联是您的银行退款凭证请收好，如有任何疑问可致电您的发卡行或客服中心；
★已将此笔退款退至商场换货卡内，此换货卡在商场收款台可直接消费，无时间限制，但不记名、不挂失，请注意保管；
★请留下您的账号、户头、姓名、联系方式，支票准备好后我会电话通知您来取。
请稍等，有一份退货凭证需要您签字，马上就好。
这是商场的退货凭证，请您在“顾客确认”一栏签字。
退货手续已办理完毕。
您慢走，再见。
外币兑换常用服务语言
您好，先生/女士，请问有什么可以帮您的？
我要兑换美元/日元/欧元/港币。
请坐，我们这里可以兑换美元/日元/欧元/港币，请问您要兑换哪种？
我要兑换美元/日元/欧元/港币，今天的汇率是多少？
请稍等，我需要先查询一下今天的汇率。
我们商场是农业银行的外币兑换分支点，根据查询，今天的美元/日元/欧元/港币汇率为**，只办理退换业务，不办理兑回业务。
我要兑换**美元/日元/欧元/港币。
请跟我到接待室办理。
请出示您的有效证件的原件（身份证、护照、军官证）。
收取您**美元/日元/欧元/港币，应兑换**元人民币。这是为您兑换的人民币请清点，并在“姓名及签字处”签字确认，这是您的兑换凭证请收好。
外币兑换手续已办理完毕。您慢走，再见。
我自己英文还算可以，所以请不要糊弄，多谢帮忙

Answer 1

Hello Sir / Madam, may I ask what can help you / help you?
Return / replacement.
You first take a seat, please show me your goods invoices, ... ... Thank you. Please wait, I informed the counter Purchasing Guide confirmation came after the merchandise is correct for you to apply for return / replacement.
(Counter notice inspection Purchasing Guide)
Sorry to keep you waiting, and commodities no problem, I'll do it for you return / exchange goods, the invoice showing your payment in cash / CUP card / purchase card / check, there are two kinds of refund: the first one kind can follow the original method of payment for your refund business, the second retreat shopping can be leisurely money card replacement, this card can immediately use in shopping malls, no time limit, anonymous and do not report the loss.

★ This is the back of your cash, make sure;
★ Please show your card and POS single CUP, money credited into account for 3 - 7 working days, please check: transaction type - return the amount of ** After verification of the cardholder signature on the signature cardholder's name, the reconciliation of the two is your proof it, please, if there is any doubt, please call your issuing bank or call center;
★ CUP cards because you do not bring (or POS single), can only handle manual hedge account for you, money credited into account for 7 - 15 working days, please check the amount and card number, who signed after confirmation Card Name and telephone number, this joint is your bank refund certificate Please take a good, if any questions, please call your issuing bank or call center;
★ retreat has been shopping this document refund replacement card, this replacement card receivables in the market for direct consumption of Taiwan, no time limits, but not anonymous and do not report the loss, note keeping;
★ Please leave your account number, account name, contact information, check ready I will call to inform you to take.
Please wait, there is a need to return your signed certificate, it will be OK.
This is the mall's return certificate, please have your "customer recognition" column signature.
Return procedure has been processed.
You are walking, good-bye.
Currency Exchange Service Language used
Hello, Sir / Madam, is there anything I can help you?
I would like to exchange dollar / yen / euro / Hong Kong dollars.
Sit down, we here U.S. dollar / yen / euros / dollars, what would you like to change?
I would like to exchange dollar / yen / euros / dollars, today's exchange rate?
Please wait, I need to check on today's exchange rate.
Our market is the branch of the Agricultural Bank's foreign currency exchange point, based on the query, today's dollar /

Answer 2

Hello Sir / Madam, may I ask what can help you / help you?
Return / replacement.
You first take a seat, please show me your goods invoices, ... ... Thank you. Please wait, I informed the counter Purchasing Guide confirmation came after the merchandise is correct for you to apply for return / replacement.
(Counter notice inspection Purchasing Guide)
Sorry to keep you waiting, and commodities no problem, I'll do it for you return / exchange goods, the invoice showing your payment in cash / CUP card / purchase card / check, there are two kinds of refund: the first one kind can follow the original method of payment for your refund business, the second retreat shopping can be leisurely money card replacement, this card can immediately use in shopping malls, no time limit, anonymous and do not report the loss.

This is the back of your cash, make sure;
Please show your card and POS single CUP, money credited into account for 3 - 7 working days, please check: transaction type - return the amount of ** After verification of the cardholder signature on the signature cardholder's name, the reconciliation of the two is your proof it, please, if there is any doubt, please call your issuing bank or call center;
CUP cards because you do not bring (or POS single), can only handle manual hedge account for you, money credited into account for 7 - 15 working days, please check the amount and card number, who signed after confirmation Card Name and telephone number, this joint is your bank refund certificate Please take a good, if any questions, please call your issuing bank or call center;
retreat has been shopping this document refund replacement card, this replacement card receivables in the market for direct consumption of Taiwan, no time limits, but not anonymous and do not report the loss, note keeping; Please leave your account number, account name, contact information, check ready I will call to inform you to take.
Please wait, there is a need to return your signed certificate, it will be OK.
This is the mall's return certificate, please have your "customer recognition" column signature.
Return procedure has been processed.
You are walking, good-bye.
Currency Exchange Service Language used
Hello, Sir / Madam, is there anything I can help you?
I would like to exchange dollar / yen / euro / Hong Kong dollars.
Sit down, we here U.S. dollar / yen / euros / dollars, what would you like to change?
I would like to exchange dollar / yen / euros / dollars, today's exchange rate?
Please wait, I need to check on today's exchange rate.
Our market is the branch of the Agricultural Bank's foreign currency exchange point, based on the query, today's dollar /

Answer 3

Hello Sir / Madam, may I ask what can help you / help you?
Return / replacement.
You first take a seat, please show me your goods invoices, ... ... Thank you. Please wait, I informed the counter Purchasing Guide confirmation came after the commodity is correct for you to apply for return / replacement.
(Counter notice inspection Purchasing Guide)
Sorry to keep you waiting, and commodities no problem, I'll do it for you return / exchange goods, the invoice showing your payment in cash / CUP card / purchase card / check, there are two kinds of refund: the first one kind can follow the original method of payment for your refund business, the second retreat shopping can be leisurely money card replacement, this card can immediately use in shopping malls, no time limit, anonymous and do not report the loss.

★ This is the back of your cash, make sure;
★ Please show your card and POS single CUP, money credited into account for 3 - 7 working days, please check: transaction type - return the amount of ** After verification of signature of the cardholder to sign on cardholder's name, the reconciliation of the two is your proof it, please, if there is any doubt, please call your issuing bank or call center;
★ CUP cards because you do not bring (or POS single), can only handle manual hedge account for you, money credited into account for 7 - 15 working days, please check the amount and card number, who signed after confirmation Card Name and telephone number, this joint is your bank refund certificate Please take a good, if any questions, please call your issuing bank or call center;
★ retreat has been shopping this document refund replacement card, this replacement card receivables in the market for direct consumption of Taiwan, no time limits, but not anonymous and do not report the loss, note keeping;
★ Please leave your account number, account name, contact information, check ready I will call to inform you to take.
Please wait, there is a need to return your signed certificate, it will be OK.
This is the mall's return certificate, please have your "customer recognition" column signature.
Return procedure has been processed.
You are walking, good-bye.
Currency Exchange Service Language used
Hello, Sir / Madam, is there anything I can help you?
I would like to exchange dollar / yen / euro / Hong Kong dollars.
Sit down, we here U.S. dollar / yen / euros / dollars, what would you like to change?
I would like to exchange dollar / yen / euros / dollars, today's exchange rate?
Please wait, I need to check on today's exchange rate.
Our market is the branch of the Agricultural Bank's foreign currency exchange point, based on the query, today's dollar / yen / euro / Hong Kong dollar exchange rate ** only handle exchanges a purchase business, does not apply against the return to business.
** I would like to exchange the dollar / yen / euro / Hong Kong dollars.
Please follow me to the reception process.
Please present your valid original documents (identity card, passport, Military ID Card).
** You receive dollar / yen / euros / dollars, should be converted ** yuan. This is for you, please count the yuan convertible, and in the "name and signature office" sign to confirm that this is your Exchange certificate please.
Foreign exchange procedure has been processed. You are walking, good-bye.
Questions added: I am English OK, so please do not fool, I thank the help

Answer 4

Hello, sir/madam, what can I do for you ?
Return/exchange.
You sit down, please, please show your goods invoice,... Thank you. Please wait a moment, I notice the assistangt shop goods, after coming to confirm your return/exchange.
assistant counters (notice inspection),
Sorry to have kept you waiting, commodities without question, I'll give you return/exchange, invoice shows you the payment in cash/principal card cheque card, now have two kinds of kind: the first kind of refund according to the payment for your business, and the second to refund the money to fund, this card exchange stores in the bazaar, can immediately without time limit, the innominate don't report the loss of STH.