毕业论文摘要的英文翻译!谢谢(请勿机器翻译)

摘要:

客户管理是现代企业工作中的重中之重,如何进行客户资源的优化整合将直接影响了企业与客户的合作关系。将企业的客户作为最重要的企业资源,通过完善的客户关系管理系统和深入的客户分类管理来满足客户的需要,培养客户的忠诚,保证实现客户的终生价值。它也是一种旨在改善企业与客户之间关系的新型管理机制,其目标是通过提供更完善的服务来保持现有客户、促进双方和谐共存。客观地说,煤炭营销远未形成相对稳定的、适应煤炭市场不同销售状况的客户关系管理基本策略。部分煤炭企业的营销机构在煤炭销售的不同时期对待客户持有不同甚或完全相反的态度,这样做损害了煤炭企业的形象,破坏了与客户的长期战略合作关系。从而对煤炭行业的长期、健康发展不利。本文主要从客户管理的理论依据出发,论述了福建省武平县煤炭工业公司现有的客户状况,并利用CRM系统、28式法则(巴莱多定律/二八定律)分析及提出了优化管理的办法。通过对公司客户管理方法的优化达到煤炭企业与客户保持更具良好的合作模式,持续保持和稳定双方合作关系。促进区域煤炭市场的良性循环发展。本文着重对煤炭企业特定两类客户(重点客户和一般客户)进行了研究,应用经济学理论分层次论述了武平县煤炭工业公司如何加强重点客户和一般客户管理。

谢谢了,高分悬赏!!!急用哦.

客户管理是现代企业工作中的重中之重,如何进行客户资源的优化整合将直接影响了企业与客户的合作关系。
Customer management is the most important side in modern business. It directly affects the relationship between enterprises and their clients in how to optimize and integrate the resource from clients.
将企业的客户作为最重要的企业资源,通过完善的客户关系管理系统和深入的客户分类管理来满足客户的需要,培养客户的忠诚,保证实现客户的终生价值。
This management deals with enterprises’ customers as the most important resource, satisfy customers’’ need through perfect system for CRM (Customer Relationship Management) and in-depth category management for customer, and develop customer’s faithfulness. All these ensure to achieve customers’ lifetime value.
它也是一种旨在改善企业与客户之间关系的新型管理机制,其目标是通过提供更完善的服务来保持现有客户、促进双方和谐共存。
It’s also a new management mechanism in improving the relationship between enterprise and customers.. Its objective is remain current clients and advance the friendship in two parties through providing more perfect service to customers..
客观地说,煤炭营销远未形成相对稳定的、适应煤炭市场不同销售状况的客户关系管理基本策略。
Objectively, basic strategy of CRM for coal marketing is still never formed, which is can relative stable and suit for different selling.
部分煤炭企业的营销机构在煤炭销售的不同时期对待客户持有不同甚或完全相反的态度,这样做损害了煤炭企业的形象,破坏了与客户的长期战略合作关系。
The marketing department of some coal enterprises has different, even wholly opposite attitudes to clients in different periods. This kind of behavior damages coal enterprise’s image, and destroys the long-term cooperative relation with customers in strategy.
从而对煤炭行业的长期、健康发展不利。
That is disadvantage to the development for coal industry.
本文主要从客户管理的理论依据出发,论述了福建省武平县煤炭工业公司现有的客户状况,并利用CRM系统、28式法则(巴莱多定律/二八定律)分析及提出了优化管理的办法。
This article is wrote mainly basic on the theory evidence of customer management to discuss the customer in current status for FuJian WuPing Coal Company (福建省武平县煤炭工业公司. 请按贵司正规英文名称填,此处先直译), and bring forward optimized management method through using CRM system and 2-8 rule(.Pareto principle/The "Eighty-Twenty" Rule) to analyze.
通过对公司客户管理方法的优化达到煤炭企业与客户保持更具良好的合作模式,持续保持和稳定双方合作关系。促进区域煤炭市场的良性循环发展。
It can achieve better modality for co-operation between coal enterprises and their customers through optimize customer management, keep and stabilize cooperation between them, advance the benign circle of development in regional coal marketing.
本文着重对煤炭企业特定两类客户(重点客户和一般客户)进行了研究,应用经济学理论分层次论述了武平县煤炭工业公司如何加强重点客户和一般客户管理。
In this article, we focus on studying two kinds of customers in coal enterprises (key customer and common customer), and use economics theory to hierarchically discuss WuPing Coal Company how to strengthen the management for key customers and common customers.
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第1个回答  2009-05-11
Abstract: the client management is in the modern enterprise work the most important, how to carry on the customer resources the optimized conformity the immediate influence enterprise and the customer cooperation. Takes the most important enterprise resources enterprise's customer, satisfies the customer through the perfect customer relations management system management system and the thorough client segmentation management the need, raises the customer the loyalty, guaranteed that realizes the customer life-long value. It is also one kind is for the purpose of the new management mechanism which improves between the enterprise and the customer relates, its goal is through provides a more perfect service maintains the existing customer, promotes both sides to coexist harmoniously. Objectively speaking, the coal marketing far has not formed the relative stabilization, the adaptation coal market different sales status customer relations management basic strategy. The partial coal enterprise's marketing organization has different even the completely opposite manner in the coal sale's different time treatment customer, did this has tarnished the coal enterprise's image, destroyed with the customer long-term strategy cooperation. Thus to the coal profession long-term, the healthy development is disadvantageous. This article mainly embarked from client management's theory basis, elaborated the Fujian Province Wuping County coal industry company existing customer condition, and using the CRM system, 28 types the principle (Palestinian lai multi-law/28 laws) analyzed and proposed the optimized management means. Through achieves the coal enterprise and the customer to the company client management method's optimization maintains has the good cooperation pattern, continues maintains with the stable both sides cooperation. Promotes the region coal market positive cycle development. Did this article emphatically (key customer and general customer) conduct the research to the coal enterprise specific two kind of customers, how the applied economics theory elaborated the Wuping County coal industry company to strengthen the key customer and the general client management in administrative levels.本回答被提问者采纳
第2个回答  2009-05-11
Abstract: The customer manages weight of highly valuing middle in being that modern enterprise works , the optimization how to carry out customer resource's integrates the cooperation relation will have have direct impact to enterprise and the customer. Look on the enterprise customer as the most important enterprise resource , be worth all self's life by the fact that the perfect Customer Relationship Management system and thorough customer , train customer's fidelity , swear to realize a customer's to come to satisfy customer's need classifying and managing. It is also that a kind of aims at improving enterprise and the relation new model manages mechanism between the customer, whose target is to come to keep the now available customer , to boost both sides coexisting harmoniously by providing more perfect service. Say the coal camp pin is distant objectively not having formed the fundamental tactics relatively stable , adapting to the coal marketplace to be unlike Customer Relationship Management selling status. Part coal enterprise camp sells organization different period selling in coal treating a customer holding the different even completely contrary attitude , such does the relation having damaged coal enterprise image , having destroyed cooperating with customer's long range strategy. The long range , healthy development are thereby harmful for coal industry. And the theory basis the main body of a book is managed mainly from the customer starts off, situation having discussed the now available customer of Fujian Province Wu Ping county Coal Industry Company, (about 2 laws making use of CRM system , 28 dyadic law Balaiduo laws) have analysed and brought forward administrative way of optimization. The utensil is more fine by the fact that the office procedure optimization reaching coal enterprise and the customer keeping to customer of company the cooperation pattern, continues keeping and stabilizing both sides cooperation relation. Boost area coal marketplace virtuous circle developing. The main body of a book is emphasized having been in progress to coal enterprise two specially appointed kinds customers (priority customer and general customer) studying, the be allotted arrangement of ideas having discussed Wu Ping county Coal Industry Company how to reinforce the priority customer and general applied economics theory customer manages.
第3个回答  2009-05-14
前五句用1 后面的用3.这样最好.个人建议.

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