来自亚马逊的邮件啊！ 我的美国亚马逊账号在我昨天下完2350刀的订单后被hold了,我想取消订单

Question

来自亚马逊的邮件啊！
我的美国亚马逊账号在我昨天下完2350刀的订单后被hold了,我想取消订单Hello,

We received your billing details for your Mastercard ending in 78. We are unable to match your billing details with the card issuer. You will not be able to access your account or place orders with us until we confirm this information with the card issuer.

You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address that you registered to your Amazon.com account.

If you have recently moved, you may need to update your billing information with the card issuer before you reply to this message.

Sincerely,

Answer 1

这封信是说你在下单时填写的账单地址和开卡行提供的账单地址不一致,所以按住了你的订单以防信用卡盗刷,要求你用注册亚马逊账户时的电子邮件与他们联系告知正确的账单地址和账户人姓名,或者跟信用卡发卡银行联系更新你的账单地址再告知亚马逊客服。