Humans in the 21st century, the electronic age also makes synchronous communication possible. In international business communication, the speaker can master the language communication, is achieving the desired objectives. Business writing is essential to the communication channels, this way of communication through the process of writing communication of tone problems are analysed thoroughly, so as to improve the business cooperation.
A, introduction
Humans in the 21st century, economic globalization, international business activities more frequent intercourse, business communication has entered a new stage of development, more and more people show the trend of internationalization, the working environment is more and more diversified. The electronic age also makes synchronous communication, English as possible throughout the world common language in business, one in speech communication plays a compelling communication effect. In international business communication, the speaker can master the language communication, is achieving the desired objectives. In the process of communication, also can use business writing. Business writing is necessary in a communication channel by way of communication, business writing, you can ask others to pass accuracy, business information and good business writing is a kind of business etiquette, can give people leave a good impression.
Second, the influence factors of tone
1 words and construct sentences. First, sincere words to the communication or business life, sincere cooperation is the most important thing is the most basic, due to our partners to read every day, so the commercial electronic mail file should be concise wording, if use too much words one or two words can mean, obviously makes writing content and vague, drag will waste the time more readers. Regardless of such as in time at were now better, rather than the event is better. If. To use common words, avoid uncommon or spelling words. A word can express, don't use phrases. Use short sentences, because more easy to understand. With less ", "" and", "will", "" these make sentences nowadays become tedious conjunction. In the letter, don't use the same meanings of words. More than Because many use simple little can be more direct simple message and try to persuade the reader, and save time. Example is better than with which now. Avoid using the mean ambiguous words or phrases, the expression that readers will definitely affect misunderstanding, business communication. Therefore, business writing email should be specific, structure clear wording, content clearly. Moreover nowadays women in business, the role of not less than men, more and more women, especially the feminist movement to contain the words very sensitive sex discrimination. Avoid using business email has sex discrimination of communication, this words for both. The chairperson alternative chairman, etc. Finally, people often complain when used in anger or negative words or phrases, the expression of readers, often including criticism or blame, then against business communication. Business letters should adopt positive affirmation of the meaning of the words, avoid using negative expression. Even want to criticize each other, also should not be shown on the wording, should adopt positive tone and indirect or other language, in order to better acceptance. Because business communication purpose is not to blame each other, criticism or not intentionally let them feel guilty, the real purpose is to provide information or other beneficial to take action, to solve the problem.
2 the language style. General language styles mainly from natural and whether formal whether such two angles appraisal. Martin Joos according to the degree of formal language use forward five variants: the grave style (half style), The formal style (formal style), The consultative style style (with), Casual style (the casual style), Close the style (intimate style). Business language is a formal language, however, with the increasing trade between business contacts with the trade relations between each other, to strengthen the understanding and communication, due to personal attachment, the trend into the content of electronic business English language style, the liberalization of tend to use language and concise. On one hand, electronic business English should save those polite words, excess leads directly to the consultation, the main theme is to be short and concise, easy reading. On the other hand, electronic data exchange and cable etc, the use of language and short sentences are made its language style. If written content to benefit more words, writers, demand the other party has accepted the desire of the word, can show enthusiasm content, If written content just to benefit, writers speak words of writers, cautious, indirect some to give each other with greater freedom of choice, the language style -- Russia tactfully.
Three tenses. English tenses, passive and Chinese, it is through the verb forms change and other auxiliary means to achieve, and mainly through some Chinese grammar and prepositions, such as: ", and to have, by "etc, and to reflect changes of tenses, passive. Because of the differences in English communication, we are committed by the native, tenses, passive error. In spoken English has sometimes can be used to replace it, make mood, for example, some becomes indirect below sentence with general now or the can be used, but is polite to discuss some (with more tone of), as do/come on me? And I wonder if youcould heard/spare a minutes, etc. Now for a business of emotional component, such as I "m expecting to sell me. (please tactfully). The modal verb is in English, should pay attention to, such as table with purchase request more than you can, can go withme? And? Could I have obvious for different tone. Also used for more polite than that would, in tone than if you etc.
Third, the conclusion
Based on the electronic business English writing the article discusses tone, the tone of the wording, tenses and style are analysed thoroughly. The firm is to illuminate the communicator usually depending on the communicative purpose use different tone, give word meaning, and thereby achieve interpersonal effective communication. Therefore, the tone of electronic business English writing is analyzed in the cooperation of a successful business neglected is an important part. In the writing process needs attention: language to clean, simple, straightforward, avoid cliches, Try to use a positive and optimistic tone, Application of active tense, rather than passive.
温馨提示:内容为网友见解,仅供参考