With the acceleration of China's economic system reform, establishment of a market economy and improve the development of enterprises is also faced with many tests and challenges, how big waves in the competition in the sustainable management, I personally think the most important thing is that enterprises must establish a correct concept of values and understanding. Sanlih paint then how in the fierce competition to establish the right to establish business with the aspirations of the macro is particularly important! in this I would like to "serve society", "talent" and " customer service "three words as set out in our center. 首先,企业的产品是直接报效于社会的。 First of all, the enterprises directly serve the community. 我认为企业的使命就是研发并生产出合格的、优秀的产品回馈与广大消费群体,因此三立漆就更应该朝着这一方向努力,生产出更多高性能、高品质、低成本的环保产品,以满足社会消费群体的市场需求而更好的报效于社会,为社会创造更有效的价值。 I think the mission is to research and development of enterprises and production of qualified, excellent product feedback with the consumer groups, more so Sanlih Chatham efforts in this direction should be to produce more high-performance, high-quality, low-cost environmentally friendly products to meet market demand, consumer groups and better serve the community and to create value more effectively. 其次,企业的核心是人,如何培养和尊重人才是三立漆的根本任务,由于企业内各人员不同的生活背景、受教育程度及年龄的差异,而造成员工价值观的差异,这种差异在企业内部最直观的体现就是态度、知识与技能。 Secondly, the core is, how to nurture and respect Sanlih talent is the fundamental task of paint, as the enterprise of the staff of life of different background, level of education and age differences in values caused by differences in staff, such differences in the enterprise internal reflection of the most intuitive is the attitudes, knowledge and skills. 知识主要是指员工在实际工作中将要运用到协调沟通、计划规范、执行激励等能力;而态度则是员工在工作中最重要的,态度决定一切,正确的工作态度有助于培养企业成员间的合作精神,培养员工对企业文化的认同感,建立公司与员工间的相互信任,以激发员工的工作潜力,发挥员工的才干。 Knowledge mainly refers to the actual work of the staff that will be used in co-ordination and communication, planning parameters, such as the implementation of incentive capacity; and the attitude of employees in the workplace is the most important, attitude is everything, the correct attitude among its members helped to build up a business spirit of cooperation, training of staff of the identity of the corporate culture, the establishment of companies and mutual trust among the staff in order to stimulate the work of the staff potential, the ability to play the staff. 而如何培养员工的正确工作态度我想应从3个方面入手:诚信待人、学习自强、勤奋工作。 And how to cultivate the right attitude of the staff I would like to be three areas: integrity and treats others, learn self-reliance, hard work. 只有这样才能培养出具有良好的工作态度与高尚品格的企业人才。 The only way to cultivate a good working attitude and noble character of entrepreneurial talents and enterprises. 再次,企业经营的项目,在于创造顾客及保持顾客,企业的成功不是由企业产品而是由企业顾客决定的,不断提高顾客的满意度则是三立漆一直追求的目标,而如何更好的服务顾客,我认为应从三方面入手: 1、 明确知晓顾客对企业所提供之产品或服务所做的不同反映,有则改之无则加勉。 Third, the project business is to create customers and keep customers, the success of the enterprise rather than by product but by the decisions of corporate customers, and continuously improve customer satisfaction is Sanlih paint has been the goal pursued, and how to better service customers, I think we should start with three-pronged approach: 1, a clear knowledge of enterprise customers by providing products or services made by the different reflection of a chance without the increase of Mian. 2、 及时了解顾客购买我公司产品的动机与使用情况并做好售后跟踪服务。 2, to keep abreast of customers to buy our products and the use of motivation and good after-sale tracking service. 3、 及时了解顾客尚为满足的需求(包括新产品开发建议、质量要求及售后服务满意读等)以便公司采取相应的政策,更好地服务于顾客。 3, is still a timely manner to meet customer demand (including the proposed new product development, quality requirements and satisfaction with the time after-sales service, etc.) to companies to adopt corresponding policies, and better serve customers. 三立漆正是从以上基本要求出发,来创造发展民族工业,而达到更好的为社会服务的目的。 Sanlih paint is starting from the above basic requirements, to create the development of national industry, and to achieve better social services for the purpose.
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