请高手翻译下这段，人性化一点，谢绝机器翻译

Question

Dear Mant Sager of the First Departmen Store,
Last month, I a bought a SQ200 mobile phone in your department store .After I used it for several daye ,I found there is something wrong with this mobile phone. It could not be used to take photos or send messages ,Now,it's function is limited to receiving calls , which does not worth the price I paid I paid for.
The problem of this mobile phone has greatly affected my normal
life. Would you please let me know
whether your store can replace another one for me or take it back? An early reply would be appreciated and I hope that my problem will get your prompt consideration.

Answer 1

第一百货商店的Mant Sager先生，您好：
上个月，我在贵公司购买了一部SQ200的手机。用了几天后，它就出了不少毛病，不能拍照，也不能发信息。现在连电话也接不了了，我觉得我买它一点都不值。
这部手机现在严重影响了我的日常生活。我想知道我是否可以换一个新的，或者直接退货。请务必尽快答复，我将十分感激您的关注。

Answer 2

Dear Mant Sager of the First Departmen Store,
亲爱的曼特赛格 （第一分店）

Last month, I a bought a SQ200 mobile phone in your department store .After I used it for several daye ,I found there is something wrong with this mobile phone.
上个月，我在你分店中买了一只SQ200型号的手机，当我用了几天后发现这只手机出了点问题。

It could not be used to take photos or send messages ,Now,it's function is limited to receiving calls , which does not worth the price I paid I paid for.
它不能拍照和发送邮件，现在它的功能甚至阻碍我接受电话，我觉得它不值那个价钱。

The problem of this mobile phone has greatly affected my normallife.
这款手机的问题已经严重影响了我的日常生活

Would you please let me know whether your store can replace another one for me or take it back? An early reply would be appreciated and I hope that my problem will get your prompt consideration.
请问你是否愿意让我更换一款手机，或者让我退回手机？希望你早点答复我，我希望我反应的问题能迅速得到你的答复