第1个回答 2012-08-29
We are very sorry for the last delivery delay. To avoid such cases, pls cc. your email to me from now on.
We've contacted with forwarder and shipping company, and they believe the delay was due to the weather condition recently, but it is reasonable within three months. Written explanation pls see attached.
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第2个回答 2012-08-29
We are very sorry for all the inconvenience caused by delayed delivering. This will not happen again. Kindly pls, send or forward your email from now on.
After contacting with the forwarder and the shipping company, they all believe that three months delay are reasonable, due to recent whether problem. Attached you will find the explaination from them. Kindly pls, refer to it.
Email 的主题,因为你是回复你的客户,对延迟交货表示歉意,可以直接在原来的邮件中回复,不更改主题,也可以改变主题:delay shipping.
第3个回答 2012-08-29
For the last time delay the shipment we apologize for the inconvenience. Later will be able to avoid the occurrence of such events, please put the mail every time after transcribing give me a copy.
After and freight forwarding and shipping companies contact, they agreed, was recently the weather causes timetable delays, but within three months was a reasonable time. Written explanation see Annex