帮忙翻译下面的一段文字，急急急！！！

Question

我已经等待了40天也未收到包裹。 我去过Royal Mail的中国境内合作方Express Mail Service我所在的城市网点询问查找订单也未有结果。所以我只能和你们联系。我所有购买的订单也已经全部收到，包括这2个订单之后的一些订单也收到了 唯独上述2个订单没有收到 不知道是什么原因 能否帮我找到这2个包裹 或者能否提供邮件订单跟踪号查询 因为这2个包裹对我很重要 我非常喜欢这里面的商品 希望能帮我解决处理下 非常感谢
中翻英

Answer 1

I've been waiting for 40 days have not received package I have been to Royal Mail's partner in China, Express Mail Service to ask my city branch search order also no result so I can only contact with you all my purchase orders have all received, including these two orders after some of the orders are received only these two orders have not received don't know is what reason can help me find the two packages or can you provide Mail order tracking number query because the two packages are very important to me I like it very much hope to be able to help me to handle the goods here thank you very much