Foreigners have an important principle in the Chinese Etiquette (that is, "accept", "attention", "" and "agree". Is to take their own practical action, to accept each other, attach importance to each other, agree with each other.
Etiquette of communication
1 don't fail to keep faith
Just a fail to keep faith, convenient and happy mouth. In the long run, the loss of the trust of others, the largest capital lost.
2 don't abusable
When the other side to avoid temporary temper be triggered at any moment, make the other side vent, can not find the object, and gradually eliminate the fire. Avoidance is not equal to "compromise", but to give each other the opportunity to calm down, but also to prove their own self-cultivation.
3 timely communication to eliminate the contradiction between each other
It is difficult to avoid abuse. The best is in before something happens or signs, both sides to sit down and communicate in a calm, so as to eliminate misunderstandings or conflicts, avoid verbal abuse.
4 don't be angry with you
Medicine believes that anger is easy to be hurt when his liver and spleen, easy angry average life expectancy was significantly lower than that of the normal person, more easy to aging, but also hurt each other. So, calm thinking, learn to "transposition" thought, calmly stand each other's point of view to consider.
5 don't tattle and prate
Behind the practice will not only hurt the tattle and prate, the friendship between friends or colleagues, even cause the consequences and then become enemies with each other. At the same time, it also reflects the low quality.
So to do: do not interfere with the privacy of others, not on hearsay spread the faults of others, do not take pleasure in other people's misfortune.
6 don't drive too much.
A joke is a common thing, but it should be appropriate. We can grasp from several aspects: character, cheerful, generous people, a little more fun, you can make the atmosphere more active. Reserved, less open does not even make fun of. The opposite sex, especially for women, a joke must be appropriate. Don't make fun of someone's name or random number, no correct nickname. The elders, leaders, the foundation must make fun of each other to keep the dignity of the. In some sad, unfortunate atmosphere, or other people are concentrated in the occasion or a solemn assembly, a major social activities, no joke. Even make fun of, also want to pay attention to health, humor, elegance. Don't take other people's jokes, don't be vulgar, vulgar jokes.
Two.
Visiting is a regular job, so how to make a call to do more appropriate, more effective, is a must to consider.
1 visit to advance and the other agreed, so as not to disturb the master plan or pukong. During a visit to arrive on time, the length of time should be according to the purpose and the owner wishes to visit and decide, usually should not be long short.
2. If the host is unable to immediately reception, in the arrangements for the reception staff in drawing room, meeting room or at the front desk, quietly waiting. If the reception staff did not say "please feel free to visit" or something like that, and casually look in all directions and stretched her neck curiously to room "spy", is a very rude.
3 people who have smoking habits, to pay attention to observe around there is no smoking warning. If not, ask the staff if they would mind smoking. If you wait too long, you can explain to the relevant personnel, and set the time, do not show the appearance of impatience.
4 even if the reception and don't agree, don't argue. Give thanks to the help provided by the receptionist. To observe the reception manners of expression, not overdo sth.. When the reception are impatient or difficult, should change the subject or tone; when the reception there is the end of the meeting said, should be advised to immediately got up to leave.
5 when you arrive at the site, be sure to use your hand to knock on the door, waiting for the host to sit down after the host. When the guests arrived, the guests arrived at first, waiting for the introduction or nodding.
6 should be polite when visiting, pay attention to the general communication details. Say goodbye to with the hosts and other guests to leave one by one, say "goodbye", "thank you"; master both hands, should say "please" and "stay", "goodbye".
Three.
1 correct, appropriate name. It not only reflects the self education, the degree of respect for each other, and even reflects the degree of relationship between the two parties and the social customs. Please note: one is to out of order, the two is to the two Do in Rome as Rome does.
In addition, it should also be addressed in the life of the address, the work of the title, the name of the diplomacy, the name of the taboo to carefully grasp the difference. In the life of the title should be kind, natural, accurate and reasonable. In the job, the people of each other's name is a special, requires a solemn, formal, standard. This is the most common method of addressing, which is the most common method of addressing the position of the communication object. Such as Zhang, director li. Because of the different national conditions, nationality, religion and cultural background, the title of address is different. One is to master the general rule, the two is to pay attention to the country differences. In government communication and the common title in addition to "
Mr." and "Miss", "Lady", there are two kinds of methods, a call of duty (of military figures, by the rank of proportionality), the second is of higher status called "Sir". Professors, judges, lawyers, doctors, doctors, because they are very respected in the community。
翻译:
外国人在中国交往礼仪中有一个重要的原则(即:接受“accept”、重视“attention”、赞同“agree”)。就是要以自身的实际行动,去接受对方,重视对方,赞同对方。
一.交往礼仪
1.不要言而无信
言而无信,只是图了一时的方便和嘴上的痛快。长远地说,失去了别人的信任,就失去了最大的资本。
2.不要恶语伤人
当对方脾气一触即发时,要临时回避,使对方找不到发泄对象,并逐步消火。回避并不等于“妥协”,而是给对方冷静思考的机会,同时也证明了自身的修养。
3.及时沟通,消除彼此的矛盾
恶语很难避免。最好的是在事情发生之前或产生苗头之后,双方坐下来进行冷静的交流,借以消除双方的误解或矛盾,避免恶语的出现。
4.不要随便发怒
医学认为,发怒时容易伤及自己的肝脾,易发怒的人平均寿命明显低于正常的人,更容易衰老,而且还会伤了彼此的和气。所以,遇事要冷静思考,学会“换位”思想,冷静地站在对方的角度考虑考虑。
5.不要流言蜚语
在背后流言蜚语的做法,不仅会伤害朋友或同事间的情谊,甚至会造成反目成仇的后果。同时也反映出低下的品格。
所以要做到:不干涉别人的隐私,不传播小道消息,对别人的过失不要幸灾乐祸。
6.不要开过分的玩笑
开玩笑是常有的事,但要适度。我们可以从几个方面来把握:性格开朗、大度的人,稍多一点玩笑,可以使气氛更加活跃。拘谨的人,少开甚至是不开玩笑。异性,特别是对于女性,开玩笑一定要适当。不要拿别人的姓名开玩笑或是乱起纠号、乱叫绰号。尊长、领导,开玩笑一定要在保持住对方的尊严的基础上。在一些悲哀、不幸的气氛中或是别人正专心致志的场合或庄重的集会、重大的社会活动中,不开玩笑。既使开玩笑,也要注意内容健康、幽默、高雅。不要拿别人的缺陷玩笑,不要开庸俗、下流的玩笑。
二.拜访礼仪
拜访是一件经常性的工作,那么怎样让拜访做得更得体、更具效果,是必须考虑的事情。
1.拜访前要事先和对方约定,以免扑空或扰乱主人的计划。拜访时要准时赴约,时间长短应根据拜访目的和主人意愿而定,通常宜短不宜长。
2.如果接待者因故不能马上接待,可以在接待人员的安排下在会客厅、会议室或在前台,安静地等候。如果接待人员没有说“请随便参观参观”之类的话,而随便地东张西望,甚至伸着脖子好奇地往房间里“窥探”,都是非常失礼的。
3.有抽烟习惯的人,要注意观察周围有没有禁止吸烟的警示。即使没有,也要问问工作人员是否介意抽烟。如果等待时间过久,可以向有关人员说明,并另定时间,不要显现出不耐烦的样子。
4.既使和接待者的意见不一致,也不要争论不休。对接待者提供的帮助要适当地致以谢意。要注意观察接待者的举止表情,适可而止。当接待者有不耐烦或有为难的表现时,应转换话题或口气;当接待者有结束会见的表示时,应识趣地立即起身告辞。
5.到达被访人所在地时,一定要用手轻轻敲门,进屋后等主人安排后坐下。后来的客人到达时,先到的客人可以站起来,等待介绍或点头示意。
6.拜访时应彬彬有礼,注意一般交往细节。告辞时要同主人和其他客人一一告别,说“再见”、“谢谢”;主人相送时,应说“请回”、“留步”、“再见”。
三.称呼礼仪
1.正确、适当的称呼。它不仅反映着自身的教养、对对方尊重的程度,甚至还体现着双方关系达到的程度和社会风尚。务必注意:一是要合乎常规,二是要入乡随俗这两点。
另外,还应对生活中的称呼、工作中的称呼、外交中的称呼、称呼的禁忌细心掌握,认真区别。生活中的称呼应当亲切、自然、准确、合理。在工作岗位上,人们彼此之间的称呼是有特殊性的,要求庄重、正式、规范。以交往对象的职务、职称相称,这是一种最常见的称呼方法。比如张经理、李局长。国际交往中,因为国情、民族、宗教、文化背景的不同,称呼就显得千差万别。一是要掌握一般性规律,二是要注意国别差异。在政务交往中,常见的称呼除“先生”、“小姐”、“女士”外,还有两种方法,一是称呼职务(对军界人士,可以以军衔相称),二是对地位较高的称呼“阁下”。教授、法官、律师、医生、博士,因为他们在社会中很受尊重,可以直接作为称呼。在英国、美国、加拿大、澳大利亚、新西兰等讲英语的国家里,姓名一般有两个部分构成,通常名字在前,姓氏在后。对于关系密切的,不论辈份可以直呼其名而不称姓。比如:俄罗斯人的姓名有本名,父名和姓氏三个部分。妇女的姓名婚前使用父姓,婚后用夫姓,本名和父名通常不变。日本人的姓名排列和我们一样,不同的是姓名字数较多。日本妇女婚前使用父姓,婚后使用夫姓,本名不变。
2.称呼的五个禁忌
我们在使用称呼时,一定要避免下面几种失敬的做法。
(1)错误的称呼
常见的错误称呼无非就是误读或是误会。
误读也就是念错姓名。为了避免这种情况的发生,对于不认识的字,事先要有所准备;如果是临时遇到,就要谦虚请教。误会,主要是对被称呼的年纪、辈份、婚否以及与其他人的关系作出了错误判断。比如,将未婚妇女称为“夫人”,就属于误会。相对年轻的女性,都可以称为“小姐”,这样对方也乐意听。
(2)使用不通行的称呼
有些称呼,具有一定的地域性,比如山东人喜欢称呼“伙计”,但南方人听来“伙计”肯定是“打工仔”。中国人把配偶经常称为“爱人”,在外国人的意识里,“爱人”是“第三者”的意思。
(3)使用不当的称呼
工人可以称呼为“师傅”,道士、和尚、尼姑可以称为“出家人”。但如果用这些来称呼其他人,没准还会让对方产生自己被贬低的感觉。
(4)使用庸俗的称呼
有些称呼在正式场合不适合使用。例如,“兄弟”、 “哥们儿”等一类的称呼,虽然听起来亲切,但显得档次不高。
(5)称呼外号
对于关系一般的,不要自作主张给对方起外号,更不能用道听途说来的外号去称呼对方。也不能随便拿别人的姓名乱开玩笑。
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